Refund Policy
Refund Policy
Refund & Replacement Policy – T7 MEN
At T7 MEN, customer satisfaction is our priority. Please read our refund and replacement policy carefully before placing an order.
Returns & Replacements
We only offer replacement or refund in the following cases:
- Product received damaged
- Wrong product delivered
- Product leaked or defective during delivery
To request a replacement/refund, customers must contact us within 48 hours of delivery with:
- Order ID
- Unboxing video/photos
- Issue details
Non-Returnable Items
Due to hygiene and cosmetic safety reasons, opened or used products cannot be returned or exchanged unless they are defective.
Refund Process
Once your request is approved:
- Refunds will be processed within 5–7 business days
- Refund amount will be credited to the original payment method
For COD orders, refund may be processed via:
- Bank transfer
- UPI
Cancellation Policy
Orders can only be cancelled before dispatch.
Once shipped, cancellation requests may not be accepted.
Contact Us
For any support regarding returns or refunds:
Address: T7 Brand India
ABS Plaza, Mahal Road, Jagatpura, Jaipur – 302017
Customer Care: +91 8875756060
Email: t7brandindia@gmail.com